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About Us

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5211 W. Clearwater Suite A
Kennewick, WA 99336

About the Company

We are your homegrown neighbor with worldwide connections. At Shelby’s Floral in the Marineland Village at Edison and Clearwater Avenue in Kennewick, we offer a full line of floral services, ranging from weddings to birthdays to anniversaries, sympathy and special occasions of the heart.

Our spacious interior, one of the largest professional floral settings in the Tri-Cities, allows us to stock an extensive inventory. Among our specialties are silks, baskets, unique gift items, plush animals, candles, live foliage and blooming plants.

For 38 years, we have sought to understand your needs and exceed your expectations.

With ownership raised in the Tri-Cities, we take pride in being locally owned and having the capability of delivering your floral arrangements worldwide.

We are proud of our reputation for providing excellent products and service. You will enjoy the beauty and quality of the arrangements created by our professional designers.

For those with indoor plants needing care, but without the time or where-with-all to do it, we also provide plant maintenance service. At your convenience, we will visit your home or business to provide your plants with professional care.

We strive to be a good neighbor in the community. To our many customers, we thank you for your loyal patronage. If you have not yet considered Shelby’s Floral, please give us the opportunity to serve you.

Shelby's Floral

5211 W. Clearwater Suite A

Kennewick,WA 99336

Store Hours:

Our shop is open from 8:30 a.m. to 7:00 p.m., Monday through Friday, from 9:00 a.m. to 6:00 p.m. on Saturday, Sunday 12:00 p.m. to 5:00 p.m. To help assure on-time delivery during the busy holiday season, place your order at least 8 hours prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day. Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year's Day and Independence Day.

Payment Options

We accept the following payment methods:

  • Visa 
  • MasterCard
  • Discover/NOVUS 
  • American Express 
  • House Account Invoicing 
  • Phone in Payment

Areas Served

Our shop serves the following areas: Kennewick, Pasco, Richland, West Richland, Burbank and Finley.


We also deliver to the following facilities
Ashley Manor Care Ctr Callaway Gardens
Canyon Lakes Restorative Charbonneau
Cherished Living Adult Family Colonial House
Columbia Edgewater Retirement Columbia Shore Adult Home
Desert Villa Einan's Funeral Home
English Rose Manor Guardian Angel Homes
Hawthorne Court Retirement Heart Of Home
Kadlec Medical Ctr Legacy Adult Family Homes
Life Care Ctr Of Kennewick Life Care Ctr Of Richland
Lighthouse Afh Luther Senior Ctr Inc
Manor At Canyon Lakes Mueller's Chapel Of Falls
Mueller's Funeral Homes Optihomes
Parkhills Adult Family Home Pioneer Home
Quail Hollow Memory Care Comm Richland Gardens
Royal Columbian Retirement Inn Silver Fern Homes
Southridge Specialized Care Three Rivers Apartments
Trios Women's and Children's Veterans Affairs Medical Ctr 

Specialty Services

  • Experienced sales and design staff
  • Local ownership since 1976
  • Open 7 days per week
  • Convenient location on the corner of Clearwater and Edison
  • Large inventory in our beautiful shop
  • Teleflora member
  • Worldwide network
  • Local delivery
  • All occasion florist
  • Custom design fresh and silk arrangements
  • Balloons, gourmet baskets, gifts and cards
  • Plant maintenance
  • Visa, Mastercard, Discover & American Express
  • Shelby’s 30 day customer accounts
  • Business customer employee recognition programs
  • Customer mailing list 

Contact Information

If you have any questions or need more information, please contact us directly at (800) 835-0483 or (509) 735-9558. We're always here to serve you and make your flower-sending experience a pleasure.

Shelby's Floral
5211 W. Clearwater Ste A
Kennewick, WA 99336 

Delivery Policy

A local delivery fee of $10.00 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.)

U.S. orders must be received before 12:00 noon in the recipient's time zone to help assure same-day delivery. Orders received after that time will be delivered the following day.

We will do our best to accommodate deliveries at a specific time of day, but we cannot guarantee it.

Deliveries on Sundays are made on some holidays with advance notice.

Deliveries of orders to rural route addresses cannot be guaranteed.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.


Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.


This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.