About the Company
We are your homegrown neighbor with worldwide connections. At Shelby’s Floral in the Marineland Village at Edison and Clearwater Avenue in Kennewick, we offer a full line of floral services, ranging from weddings to birthdays to anniversaries, sympathy and special occasions of the heart.
Our spacious interior, one of the largest professional floral settings in the Tri-Cities, allows us to stock an extensive inventory. Among our specialties are silks, baskets, unique gift items, plush animals, candles, live foliage and blooming plants.
For 38 years, we have sought to understand your needs and exceed your expectations.
With ownership raised in the Tri-Cities, we take pride in being locally owned and having the capability of delivering your floral arrangements worldwide.
We are proud of our reputation for providing excellent products and service. You will enjoy the beauty and quality of the arrangements created by our professional designers.
For those with indoor plants needing care, but without the time or where-with-all to do it, we also provide plant maintenance service. At your convenience, we will visit your home or business to provide your plants with professional care.
We strive to be a good neighbor in the community. To our many customers, we thank you for your loyal patronage. If you have not yet considered Shelby’s Floral, please give us the opportunity to serve you.
5211 W. Clearwater Suite A
Kennewick, WA 99336
Our shop is open from 8:30 a.m. to 7:00 p.m., Monday through Friday, from 9:00 a.m. to 6:00 p.m. on Saturday, Sunday 12:00 p.m. to 5:00 p.m. To help assure on-time delivery during the busy holiday season, place your order at least 8 hours prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day. Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year's Day and Independence Day.
We accept the following payment methods:
- American Express
- House Account Invoicing
- Phone in Payment
Our shop serves the following areas: Kennewick, Pasco, Richland, West Richland, Burbank and Finley.
|We also deliver to the following facilities|
|Ashley Manor Care Ctr||Callaway Gardens|
|Canyon Lakes Restorative||Charbonneau|
|Cherished Living Adult Family||Colonial House|
|Columbia Edgewater Retirement||Columbia Shore Adult Home|
|Desert Villa||Einan's Funeral Home|
|English Rose Manor||Guardian Angel Homes|
|Hawthorne Court Retirement||Heart Of Home|
|Kadlec Medical Ctr||Legacy Adult Family Homes|
|Life Care Ctr Of Kennewick||Life Care Ctr Of Richland|
|Lighthouse Afh||Luther Senior Ctr Inc|
|Manor At Canyon Lakes||Mueller's Chapel Of Falls|
|Mueller's Funeral Homes||Optihomes|
|Parkhills Adult Family Home||Pioneer Home|
|Quail Hollow Memory Care Comm||Richland Gardens|
|Royal Columbian Retirement Inn||Silver Fern Homes|
|Southridge Specialized Care||Three Rivers Apartments|
|Trios Women's and Children's||Veterans Affairs Medical Ctr|
- Experienced sales and design staff
- Local ownership since 1976
- Open 7 days per week
- Convenient location on the corner of Clearwater and Edison
- Large inventory in our beautiful shop
- Teleflora member
- Worldwide network
- Local delivery
- All occasion florist
- Custom design fresh and silk arrangements
- Balloons, gourmet baskets, gifts and cards
- Plant maintenance
- Visa, Mastercard, Discover & American Express
- Shelby’s 30 day customer accounts
- Business customer employee recognition programs
- Customer mailing list
If you have any questions or need more information, please contact us directly at (800) 835-0483 or (509) 735-9558. We're always here to serve you and make your flower-sending experience a pleasure.
5211 W. Clearwater Ste A
Kennewick, WA 99336
A local delivery fee of $10.00 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.)
U.S. orders must be received before 12:00 noon in the recipient's time zone to help assure same-day delivery. Orders received after that time will be delivered the following day.
We will do our best to accommodate deliveries at a specific time of day, but we cannot guarantee it.
Deliveries on Sundays are made on some holidays with advance notice.
Deliveries of orders to rural route addresses cannot be guaranteed.
We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.
This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.
Information We Collect
If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.
When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.
Our Use and Disclosure of Your Information
When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.
We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.
We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.
All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.
If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
Changes to Privacy Statement; Consent
We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.
Questions and Comments
We welcome your questions and comments about this Privacy Statement.